Last year, a swimming gym called Gilded Swimming gym in Gongzhuling opened, and because this gym can both fitness and swimming, many people have applied for membership cards there. After the Spring Festival, everyone found that the gym actually stopped the water and electricity, and the employees and the boss could not contact each other.
Gongzhuling City Gilded Swimming Fitness Member Ms. Dong
In July 2021, I set up a gym called Plating Gym, and I paid 1300 yuan to become a member, swimming, fitness, aerobics and so on.
Princess Ridge City Gilded Swimming Fitness Member Ms. Shi
I mainly considered that I could swim here, when it opened, the publicity was quite large, we looked very formal, a look at the team, including card bags and giveaways, and smashed golden eggs, very decent.
Ms. Dong and Ms. Shi told reporters that the swimming pool was initially set on the fourth floor, and then moved to the first floor for various reasons, and the swimming pool was closed not long after it opened.
When the gym opened again during the New Year holiday, not only the fitness instructor could not be found, but the water and electricity in the gym were gone.
Gongzhuling City Gilded Swimming Fitness Member Mr. Gu
The card that I went to do at the end of December 2021 did not exercise once.
Everyone is that you can come in, but there is no electricity and no water, the exercise class has stopped, and the spinning bike has not been taught. If it doesn't work, whether you give us a return card or transfer our citizenship, you have to have a statement.
So it's been more than half a month, what has become of the current gym? The reporter and some members came to the gilded swimming gym located on the fourth floor of Zhuodai Four Seasons Impression City in Gongzhuling City.
The reporter saw that in addition to the normal opening of the equipment area in the gym, the classrooms of other exercise classes are closed, and there is no gym staff, and the members who come here to exercise are self-help fitness.
It feels good to come today, because after all, there is still electricity, and when I come every day, it is black and there is no electricity.
Gongzhuling City Gilded Swimming Fitness Member
The staff did not, water, fitness has cool water without hot water, originally ran to swim, swimming opened less than a week, just say which piece is not qualified.
When the swimming pool was first publicized, we looked at the poster and felt that this swimming pool was very large-scale, he said that he had a special purification on it, or what circulation system, and after the construction of the swimming pool in the later period, it was different from the publicity, and after moving to the first floor, the pool was much smaller than this.
Some members told reporters that after such a situation, members called the two owners of the gym many times, and the phone was never dialed.
Through the video platform, the members found that one of the responsible managers, Manager Wang, had a Douyin account, and they left a message to him through the Douyin private message, showing that the other party had seen the message sent by the member and did not reply.
To this end, the reporter came to the office area of Zhuodai Four Seasons Impression City.
Gongzhuling Zhuodai Four Seasons Impression City Manager Wang
The gym is really not particularly ideal now, we have communicated with him many times, with members to solve this problem, and our mall is not a beneficiary, to put it bluntly, we now provide rent-free service, we do not have any income.
Manager Wang told that the person in charge of gilded swimming fitness will no longer answer the phone after a year, and if the rent-free contract expires, the mall party can only terminate the contract.
Members told reporters that they had called 12315 to complain, but they did not get a satisfactory answer. In view of this situation, the reporter reflected the matter to the Gongzhuling Municipal Bureau of Commerce.
Gongzhuling Municipal Bureau of Commerce Staff: Return to the Bureau of Culture and Sports.
Reporter: Back to the Bureau of Culture and Sports? Doesn't the prepaid card go to the Commerce Bureau?
Gongzhuling Municipal Bureau of Commerce Staff
But swimmers, fitness, and sports related, prepaid cards belong to them.
According to the address provided by the staff of the Gongzhuling Municipal Bureau of Commerce, the reporter came to the Gongzhuling Municipal Sports Bureau.
Gongzhuling Municipal Sports Bureau Cultural Market Law Enforcement Brigade staff
Market supervision they pushed to the Commerce Bureau according to a document, the Commerce Bureau took out a thing to say that the fitness (prepaid card) is not in the directory of people, said that our unit is responsible for this matter, we are in charge of daily operations whether there are violations, he this situation, how to deal with the competent department, there is no legal basis, we are also looking, their employees are now starting to find, the boss has always not shown up, owes people employees wages.
The staff of the Cultural Market Law Enforcement Brigade told reporters that in the current situation, they still recommend that members take the judicial route to protect their rights.
Ms. Dong, a member of Gongzhuling City Plating Swimming Fitness: We still don't want to give up, we are ready to report the case and take legal procedures to safeguard our own legitimate rights and interests.
Source: Kishi Watch City