CCTV network news: On the first day of the first lunar month, railway travel is mainly based on family-based short-distance passenger flow. While doing a good job in epidemic prevention, railway stations focus on serving parents and the elderly with infants and young children.
On the first day of the Lunar New Year, the passenger flow of short-distance travel in Xi'an and Lanzhou Railway Bureaus was relatively concentrated. China Railway Xi'an Bureau runs 64 high-speed trains between Xi'an and Huashan, with an average of 13 minutes, and 126 round-trip trains between Xi'an and Baoji, with an average of 10 minutes, to meet the needs of passengers who go with them. On the same day, the Lanzhou Railway Bureau opened 7.5 pairs of ordinary speed passengers from Lanzhou to Jiayuguan, Yumen, Wuwei, Tianshui to Wuwei, etc., and added 14 additional trains to Lanzhou to Guyuan and Zhangye.
In view of the fact that this year is the first Spring Festival of the China-Laos Railway, the demand for passenger travel is relatively strong, on February 1, kunming bureau group in the domestic section of the China-Laos railway a total of 14.5 pairs of mobile cars, the transport capacity can reach 20,000 seats.
In order to ensure the safety of passenger travel, various railway bureaus have made every effort to prevent and control the epidemic, and many stations have installed face recognition temperature measurement health code reading machines at the entrance and exit of the station to improve the accuracy of code measurement and the efficiency of passenger entry.
At the same time, in view of the increase in passengers with children and the elderly during the Spring Festival, the railway has done a good job in serving key passengers at stations and trains.
On the "Jinggangshan" train on duty in the Nanchang passenger section, when there are elderly people, children or special key passengers who need to be taken care of who are sick and need to be taken care of alone, the conductor will send the "love" caller to the passenger, as long as the passenger has the need to press the button on the caller, the train staff can rush to the side to help at the first time.
Wuhai Station has launched a new online key passenger reservation service, and key passengers who need to rely on wheelchairs, stretchers and other assistive devices to travel only need to make reservations by phone and WeChat in advance, and they can enjoy the "one-to-one" travel assistance service in a timely manner on the day of the ride.
On the G2734 train from Shenzhen to Nanchang West, when the conductor Li Xin inspected the carriages, a young mother asked her if there was a nursing room on the train. After understanding the needs of passengers, the conductor immediately took the nursing towel from the convenience box of the group and temporarily set up a mother and baby room in the carriage to solve the problem of young mothers breastfeeding.