Mr. Luo of Hangzhou reflected that he helped his relatives to set up a set of furniture, and after sending it home, he found that the color of the bed and the scene were ridiculously different. Looking at the bedside table again, the more I look at it, the more familiar it becomes.
Recently, Mr. Luo was helping his brother-in-law renovate the house, and he ordered two beds and four bedside tables from the "A Family Home" in Hongfeng Home City, as well as a TV cabinet, coffee table and sofa, for a total price of 16,000.
Mr. Luo took out two photos, the one on the left was the bed he was looking at in the shop, and the right was the bed delivered to his home. He said the backrests of the two beds were too far apart in color.
: It's (wanting) dark gray, that color, delivered to me as sky blue.
Mr. Luo said that he looked at the bedside table carefully again, and the more he looked, the more he looked like the one that his home had returned before.
This bedside table was ordered by my own family before, and then returned to him, and sent to this house, which is my brother-in-law's place.
: The other party admits that this is.
: On the phone, their manager said indeed, what is wrong with your house, he said that the bed itself does not have a bedside table, he said to give this bedside table to you.
Mr. Luo does not think that the bedside table is a gift, because on the order list, the bedside table and the bed are written in a column, and the gift column is written with "chair" and "foot pedal", and the other words are somewhat scrawled.
Ms. Chen, a salesman at "A Home", said that the sample bed is made of leather, and the custom-made bed is made of scientific and technological cloth material, which will definitely have color difference. The reason why the backrest is changed is because of the price problem, which the other party is also aware of.
: We still added money to help him make it, and the color of the technical cloth is chromatic.
: That's what I meant at the time.
: He must have that style.
: Yes, I must be that style, I want that color, you can't do it, why do you want to change it for me, I mean, at that time, the price couldn't do it, you could not do it, don't take my order.
He was there that night and said, it doesn't matter what else, I want this style.
: I want the color too.
Boss Zuo admitted that the bedside table was indeed the same set of Mr. Luo's house before.
: This bedside table, we thought it was originally sent, and the color is also versatile. This bedside table is his own home, originally he measured the size, the amount is 40 centimeters, we ordered him a 40 centimeter bedside table, after the bedside table was sent, there was a corner, there was a gap.
At that time, I said that the edge of the side, one meter and eight sides, that is, the bed compartment and the bed rest are on the same side, and when the final delivery is delivered, the bed rest floats out, causing my bedside table to not be stuffed.
Mr. Luo said that because the bed matter was not solved, he pressed the 2,000 yuan balance and did not pay, and the merchant simply dragged the coffee table and TV cabinet away.
: The color of our leather bed can not have a scientific and technological cloth, at that time to send the past did not say that the color is not good, but also the follow-up he is uncomfortable, put this matter forward to speak, this thing is a matter of opinion, you (report) a bit, in fact, it is also necessary, we tell the truth consumers to protect, then we also need a reason.
: Color style you have to give me assurance, you change other cloth, do not affect the style I see. I mean you can't do it, the price or something, you can not do it.
Boss Zuo said that the bedside table can be re-done, but hopes that Mr. Luo will settle the balance. Mr. Luo said that this plan does not solve his core appeal, that is, the color problem of the back of the bed. Previously, the two sides had also coordinated through the Market Supervision Bureau, but could not reach an agreement.