團隊行為守則Teamwork ground rules

Teamwork ground rules

When you're in a team that I lead, there are three minor things that I'd like to ask you. I believe these ground rules are the lubricant of an effective team, and it's not only others I want to adhere to them, I do them myself, too.

There's only three things:

• ASK: If a task is not clear, or more information is needed, please ask as soon as possible. Asking is always ok. Doing the wrong thing (or doing nothing) because you didn't ask is not ok.
• DEBRIEF: It's not done until you reported it done. This is often just a one-sentence email to me or to the client, sometimes a "100%" mark in the task list, or a ticket closed. It is done, completed or fixed only when whoever needed it done knows about it.
• WARN: If a deadline you know is important will likely be missed, warn me soon, as the situation is evolving, and then we can usually figure something out. If I have to learn at the moment of the deadline that it was missed, that's not ok. (In multi-boss situations that occur frequently in matrix organisations, or if you're a freelancer, also warn me if your workload is above what you can actually do, instead of not doing certain tasks.)

Thanks.

團隊行為守則—如果你們由我來上司

本文是從 Teamwork ground rules 這篇文章翻譯而來。

如果你是在我上司的團隊裡，有幾個額外的事情我要告訴你。我深信這些行為守則是一個高效團隊的潤滑劑，我并不隻是要求别人這樣做，我自己也嚴格恪守。

隻有三樣事：

• 問：如果你對任務不清楚，或需要更多的說明，請盡快的詢問。詢問永遠都不會有錯。因為不詢問而做錯事情(或不做事情)是不允許的。
• 彙報：如果你不彙報，任務就不算完成。隻有一句話的郵件通知我或客戶就行了，或者任務清單裡标注一個“100%”，或一個事件的關閉。隻有當需要知道它完成的人知道後，任務才是完成或結束。
• 警示：如果你知道一個重要的最後期限的計劃設定很可能不能實作，而且計劃還要繼續執行，請立即警告我，我們可以把事實調查清楚。如果當越過最有期限後，你才讓我知道事實真相，那是不允許的。(如果是存在多個老闆共同指揮，或你是一個自由職業者，如果你的工作壓力超出了你能承受的，也請告訴我，不要什麼都不做。

謝謝。