SAP Cloud for Customer 技術概述SAP C4C Cloud Application Studio 功能一覽使用C4C Cloud Application Studio 進行二次開發的兩種傳遞方式

文章目錄

SAP Cloud for Customer 架構

SAP Cloud for Customer 部署的三種方式

SAP Cloud for Customer和 SAP ERP 開箱即用的內建場景

SAP Cloud for Customer和 SAP CRM 開箱即用的內建場景

SAP Cloud for Customer的實作

SAP Cloud for Customer的擴充方式

in-app extension

side-by-side extensions

SAML2 IDP 實作SSO

和第三方系統的內建

SAP C4C Cloud Application Studio 功能一覽

使用C4C Cloud Application Studio 進行二次開發的兩種傳遞方式

工具

C4C是Software-as-a-service：SaaS, 而 SAP Cloud Platform， 現在改名叫SAP Business Technology Platform，是Platform-as-a-service：PaaS

Real-time integration of master data (accounts, prospects, contacts, products, including option to block prospects back to ERP).

Real-time integration of transactional data (opportunity real-time pricing, quote and sales order requests, quote to sales order request)

PDF display of ERP sales documents in C4C opportunity and quote. PDFs are generated on-the-fly.

Recent orders update

Real-time integration of work ticket to billing request

Additional real-time master data integration for currency conversion rates, account hierarchy, sales org hierarchy etc.

Pricing: Real-time call to ERP SD pricing supporting the full pricing flexibility of ERP SD.

Real-time integration of master data (accounts, prospects, competitors, contacts, account hierarchy, territory assignment, products, employees, social media profiles)

Real-time integration of transactional data (campaign header, leads, opportunities, activities, service requests)

Integration of attachments bi-directional for opportunities, attachments for leads from CRM to Cloud

Integration of marketing attribute definitions (CRM -> C4C) and marketing attributes assignments to customers

Real-time call to from C4C quote to CRM pricing supporting the full pricing flexibility of CRM pricing

C4C以BO為核心的開發方式

前台：SAP UI5

SAP UI5 沒有對partners開放。Partners使用UI Designer. 一個基于Custom BO自動建立UI的例子

BO測試工具

背景：ABAP(cloud) - AXP

前背景互動

KUT建立擴充字段

• SAP OData程式設計指南
• SAP OData dev guideline
• webservice, 一個例子： 在SAP C4C裡使用Restful服務消費SAP S/4HANA的标準功能

• SAP Cloud for Customer(C4C)和微軟Outlook的內建
• 微信內建
• 名片掃描

1. Customer-specific solutions

   

   100% customer-specific

All development artifacts reside in the customer landscape (own namespace) - 直接在客戶系統上做開發

Intellectual property typically belongs to the customer - 知識産權屬于客戶

Solution templates

Solution can be “prepared” as solution template. Development is done in the partner namespace - 在partner tenant上做開發

IP belongs to the partner - 知識産權屬于partners

The remaining x% of the scope can be developed as customer-spec. solution - 可以采取混合模式，即小部分scope的功能，仍然采取customer specific的方式開發。

性能監控工具

代碼調試