List of positions

• Customer Service Specialist
  Job Requirements：

  1.Familiarize yourself with online shopping and understand the online shopping process. (If you have no online shopping experience, please do not submit a resume)
  2.Good at communication, good language skills, patience, serious and responsible work, with a good sense of service。
  3.Strong ability to resist pressure, can actively cooperate with the company's project time arrangement。

  Job Responsibilities：

  1.Answer member calls and IM inquiries, processing laitimes Inquiries and questions from members。
  2.Identify and record problems and report them in a timely manner。
  3.Responsible for the maintenance of members and the tracking of return visits to improve member satisfaction。
  4.Complete other tasks assigned by superiors