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List of positions

  • Customer Service Specialist
    Job Requirements:

    1.Familiarize yourself with online shopping and understand the online shopping process. (If you have no online shopping experience, please do not submit a resume)
    2.Good at communication, good language skills, patience, serious and responsible work, with a good sense of service。
    3.Strong ability to resist pressure, can actively cooperate with the company's project time arrangement。

    Job Responsibilities:

    1.Answer member calls and IM inquiries, processing laitimes Inquiries and questions from members。
    2.Identify and record problems and report them in a timely manner。
    3.Responsible for the maintenance of members and the tracking of return visits to improve member satisfaction。
    4.Complete other tasks assigned by superiors