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Netizens' wisdom explores the doubts of gas billing: in-depth analysis of data verification and legal accountability

author:Obedient who can't get married

In the Internet era, the collective wisdom and information sharing ability of netizens often show unparalleled power, especially in exposing social and public issues and safeguarding consumer rights and interests. Recently, around the controversy over whether Chongqing Gas Group has overcharged, netizens have proposed a direct and effective verification method, that is, to determine whether there is unreasonable "scraping" behavior by comparing the gas company's gas purchase volume and sales volume. This article will delve into this approach to verification, analyze its feasibility, and further discuss the legal consequences that may be faced by the relevant enterprises and responsible persons if the violations are confirmed.

Netizens' wisdom explores the doubts of gas billing: in-depth analysis of data verification and legal accountability

1. Data verification: the comparison of purchase and sale reveals the truth

The verification method proposed by netizens is essentially a key step in the audit of Chongqing Gas Group's operating data. Specifically, the verification process can be broken down into the following key steps:

**1. Obtaining upstream gas purchase data:**

Check the gas purchase contracts, transaction records, settlement vouchers, etc. between the gas group and the upstream gas supply enterprises to verify the total amount of natural gas actually purchased. This includes, but is not limited to, annual gas purchase plans, monthly or quarterly gas purchase statements, bank transfer records, etc., to ensure the authority and accuracy of data sources.

**2. Statistics on downstream sales data:**

Sort out the detailed records of gas sales by the gas group to residential, commercial, industrial and other users, including smart gas meter readings, user payment records, and abnormal conditions reported by the customer service system. For smart gas meters, it is also necessary to pay attention to the data integrity and security of the remote meter reading system to prevent data tampering in the intermediate links.

**3. Comparative analysis of the difference between purchase and sale:**

Calculate the difference between the total amount of gas purchased and the total amount of gas sold by accurately comparing the two. Under normal circumstances, taking into account the losses in the process of gas transmission (such as pipeline leakage, pressure regulating station losses, etc.), reasonable reserves and unsold gas volume (such as seasonal demand fluctuations, new meters not activated by users, etc.), the difference between purchase and sale should be maintained within a reasonable range. If it is found that the gas sales volume far exceeds the gas purchase volume by several times, and there is no reasonable explanation, then there may be artificial manipulation of the billing system and inflated sales data.

**4. In-depth investigation of potential links:**

If the result of the purchase and sale comparison is abnormal, it is necessary to further check whether there are loopholes or human intervention in each link of gas metering, data transmission, and billing system. This includes, but is not limited to:

- Smart meter inspection: Although it is preliminarily judged that the smart meter itself is not a big problem, it is still necessary to sample a certain proportion of meters for accuracy verification to ensure the measurement accuracy of the meter itself.

- Data transmission security: Check whether the remote meter reading system has the risk of being hacked and data tampering, and whether the internal authority management is strict to prevent illegal operation by internal personnel.

- **Billing rules review:**Check whether the billing standards, tiered price settings, seasonal price adjustments, etc. of the gas group comply with national regulations and the approval of local price departments, and whether there are unauthorized price increases or additional charges.

2. Legal accountability: Severely punish violations and protect the rights and interests of consumers

Once it is verified that Chongqing Gas Group has artificially manipulated the billing system and inflated sales data and other illegal acts, the relevant enterprises and responsible persons will face strict legal accountability. Mainland laws and regulations have clear penalties for such behaviors, aiming to protect the rights and interests of consumers and maintain market order:

**1. Administrative Penalties:**

According to the Price Law, the Law on the Protection of Consumer Rights and Interests, the Regulations on the Administration of Urban Gas and other relevant laws and regulations, if a gas company commits price fraud, arbitrary charges, or provides false data, the market supervision department has the right to impose administrative penalties on it, including:

- Fines: Depending on the circumstances of the violation and the amount involved, a certain percentage or amount of fines will be imposed, and in serious cases, fines may be imposed at multiple times the amount of the illegal gains.

- Order corrections: Demand that the gas company immediately cease the violation, refund the overcharged, correct billing errors, make a public apology, etc.

- Credit punishment: Recording illegal acts in the credit file of the enterprise, affecting its qualifications in bidding, financing, and enjoying preferential policies.

**2. Criminal Liability:**

For violations of a heinous nature and serious circumstances, the criminal law may be violated, and the relevant responsible persons will face criminal liability. For example:

- Fraud: Deliberately fabricating facts, concealing the truth, and defrauding users of high gas bills, a large amount may constitute the crime of fraud.

- Providing false supporting documents: Falsifying or altering gas metering data and related supporting documents, if the circumstances are serious, may be guilty of this crime.

- Entity crime: If the illegal act is a collective decision of the unit or instructed by the management, the unit may constitute a crime, and in addition to the fine imposed on the unit, the person in charge who is directly responsible and other persons who are directly responsible will also bear criminal liability.

**3. Civil Liability:**

Consumers have the right to file a civil lawsuit against the gas company in accordance with the Law on the Protection of Consumer Rights and Interests and other laws and regulations, claiming compensation for economic losses caused by illegal charges, including reasonable expenses such as overcharged gas fees, lost work expenses, transportation expenses, and compensation for moral damages arising from the dispute (as the case may be).

**4. Industry Prohibition and Occupational Qualification Restrictions:**

For enterprises that seriously violate laws and regulations and their responsible persons, the regulatory authorities may, in accordance with relevant laws and regulations, implement industry prohibition measures to prohibit them from engaging in gas supply business for a certain period of time;

3. Conclusion:

The comparison and verification method of gas purchase and gas sales proposed by netizens provides an intuitive and powerful clue for revealing whether Chongqing Gas Group has overcharged. If it is found that there is an illegal act, the relevant enterprises and responsible persons will not only face administrative fines, orders to make corrections and other punishments, but also may bear criminal liability, and even suffer severe sanctions such as industry bans. This process not only helps to restore market fairness and protect the rights and interests of consumers, but also demonstrates the spirit of the rule of law, warning all public service providers to operate in accordance with laws and regulations, and to respect and protect the legitimate rights and interests of consumers.

In practice, the relevant departments should actively respond to public concerns and organize professional forces to conduct a comprehensive and in-depth audit and investigation of the gas group to ensure that the verification results are fair and transparent. At the same time, strengthen the publicity of the legal system, guide consumers to understand their own rights and interests, encourage the public to actively participate in supervision, and jointly create a fair, just and transparent gas market environment.

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