[Decentralization, management and service] one-window office window and multiple measures to deal with the peak of high school and college entrance examination students

"If you don't take pictures, go to the ID card photo room to take pictures, and the masses who have taken photos should go to the No. 1, No. 2, and No. 5 windows to queue up for ID card ......" The high school and college entrance examinations are approaching, and it is the peak period of the window for certificates.

In order to meet the peak of the certificate, the "one-window window" of the government service of the Yuli County Public Security Bureau has scientifically deployed the police force according to the previous work experience of the peak of the high school entrance examination and certificate, and made full preparations in terms of ideological understanding, overall planning and coordination. The window staff overhauls and maintains office equipment such as computers, cameras, printers, fingerprint collection equipment in advance, and supplies office consumables to ensure that the line is smooth, the equipment is normal, and the system is optimal during peak hours.

"Comrade policeman, my child is taking the high school entrance examination, and now I need to fill out the household registration review registration form, I don't know what materials to get, can you please help me see how to get it?" On April 7, Ms. A, the mother of a junior high school student in Tarim Township, came to the household registration window of the Tarim Police Station of the Yuli County Public Security Bureau to consult the police. "Don't worry, we have opened a "green channel" for candidates to check and register for household registration, you only need to show your household registration booklet, student's ID card and household registration form, and we will help you do it soon after verifying your personal information. Because Ms. A's children are in school and cannot provide a copy of her ID card for the time being, the household registration police patiently comforted Ms. A, and asked her to contact the child to send the ID card to her mobile phone in the form of an electronic copy, and in less than 10 minutes, Ms. A successfully completed the household registration review and registration business. During the certification period, the police took the initiative to take the initiative, in line with the service tenet of "convenience + efficiency + high quality", and took convenient measures such as "wrong time, delay, and appointment", opened up a green channel, and arranged special personnel to handle it, so as to ensure the smooth application of primary and secondary school students to the greatest extent. In the service, the people's auxiliary police focus on the details, start small, and timely divide the queuing masses according to the business classification, so that there is no backlog, no overtime, fast handling, and one-time handling. At the same time, the police used the queue gap to answer questions for everyone, help copy relevant materials, effectively improve the efficiency of the masses, and reduce waiting time. Since the beginning of this month, more than 360 certificates have been issued for students. In order to make every effort to do a good job in the household registration review in 2024 and avoid candidates and parents from running away, the household registration hall of the Tarim Police Station is anxious about the candidates' anxieties and solves the difficulties of the candidates, opens up a "green channel" for the students and their parents, and adopts the work measures of "guidance in advance and priority handling" to provide high-quality and efficient services for the majority of candidates. In the next step, the Yuli County Public Security Bureau will continue to provide intimate and warm-hearted "paternalistic" services for more students through a variety of service measures such as delayed visa processing and appointment acceptance, go all out to help the high school and college entrance examinations, and contribute to the public security force for students to build their dreams and sail.

Source: Public Security Brigade, Tarim Police Station Editor: Guo Yingying Editor: Zhu Tao Review: Li Xinan Final Review: Sai Jinfeng