Forgot to bring your physical card to see a doctor and buy medicine? Can't find your card when you want to use it? Want to see your Medicare account balance in real time? Don't worry, the medical insurance electronic voucher is all "code"!
With it, you no longer have to worry about forgetting your health insurance card
With it, you can easily register for a doctor's appointment
With it, you can have peace of mind with medical insurance in one yard
What is an electronic medical insurance voucher?
Medical insurance electronic voucher
Medical insurance electronic voucher, also known as "medical insurance code", is a unified information identification issued by the national unified medical insurance information platform for medical insurance participants, handling personnel, medical personnel, etc., which is the golden key to open up the whole process of medical insurance and convenient services, solving the problems of inconvenient carrying of physical cards and difficulty in reporting loss and replacing them in the past, and facilitating the people to seek medical treatment and purchase medicines.
How do I activate my Medicare Code?
National insured persons can activate medical insurance electronic vouchers through the National Medical Insurance Service Platform APP, the National Government Service Platform, the State Council client, or third-party channels authorized and certified by the National Health Insurance Administration.
"National Medical Insurance Service Platform" APP activation portal
How do I use the Medicare Code (Medicare e-Voucher)?
The medical insurance code (medical insurance electronic certificate) does not rely on the physical card, and can be used for medical insurance services such as drug purchase, medical settlement, medical insurance inquiry, inter-provincial medical record, and family account binding.
In the past, the business that had to be handled on-site in the medical insurance hall can now be handled directly on the mobile phone, truly realizing "one code in hand, no worries about medical insurance".
Designated retail pharmacies to purchase medicines
When you go to a designated retail pharmacy to buy medicine, show the medical insurance code to the pharmacy, you can pay directly, no longer have to worry about forgetting to bring a physical card.
Visits to designated medical institutions
When you need to register for a doctor, pay medical bills, register for admission, and settle for discharge, show the medical insurance code to the hospital to complete the verification and payment, greatly shortening the waiting time for medical settlement.
Medical Insurance Account Enquiry
You can also query personal medical insurance account information, supported hospitals/pharmacies, medical insurance payment records, consumption details and other services in real time, and solve multiple problems in one stop.
Filing for medical treatment in different places across provinces
When you need to seek medical treatment outside the province, you can check online the information of the remote medical coordination area, handle cross-province medical treatment filing and other services, without running the offline window.
Bind the "Medical Insurance Family Account" with your family
The National Medical Insurance Service Platform APP has officially launched the family account function, through which insured persons can help their families apply for and activate medical insurance electronic vouchers. When family members need to see a doctor, they can take out their mobile phones and call up the medical insurance code (medical insurance electronic voucher) that has been bound to their relatives to realize the payment of exhibition codes such as medical treatment and drug purchase.
Medical insurance code (medical insurance electronic voucher) hot issues
Is the medical insurance code (medical insurance electronic certificate) common nationwide?
Answer: The medical insurance code (medical insurance electronic certificate) is uniformly generated by the national medical insurance information platform, the standard is unified across the country, and the cross-regional mutual recognition, and the insured can use the certificate to handle relevant medical insurance business nationwide. Up to now, 31 provinces and the Xinjiang Production and Construction Corps have supported medical insurance codes (medical insurance electronic vouchers) to purchase medicines.
How can I check the designated medical institutions that support the medical insurance code (medical insurance electronic voucher)?
Answer: The insured can click [Designated Medical Institutions] on the homepage of the National Medical Insurance Service Platform APP to inquire.
Answer: First of all, confirm whether the information of the place of participation is correct and whether the city indicated on the medical insurance code interface is the actual place of participation. If it is inconsistent, click Edit Enrollment and try again. (Note: The medical insurance code (medical insurance electronic certificate) only supports employees with medical insurance personal accounts to purchase drugs at designated pharmacies)
Answer: If you need to seek medical treatment in another place, the insured can file for medical treatment in different places through channels such as the National Medical Insurance Service Platform APP, the WeChat public account of the National Medical Insurance Administration or the WeChat mini program of the National Medical Insurance Filing Mini Program on their mobile phones.
What should I do if face recognition fails when activating the medical insurance code (medical insurance electronic voucher)?
A: There may be several reasons for face recognition failure:
(1) Light impact, please adjust the brightness of the ambient light and try face recognition again.
(2) Eyes closed, no head-up lens or blocking part of the face and other effects, you need to adjust the complete face to be recognized.
(3) The mobile phone model used is not compatible, it is recommended to log in to the APP to bind the card with the mobile phone of the family member.
(4) If the photo information reserved in the public security system is incomplete or has problems with clarity, it is necessary to go to the local public security organ to update the identity photo.
What should I do if I change my mobile phone number? Can I change my registered mobile phone number?
Answer: As long as the insured opens the National Medical Insurance Service Platform APP, clicks the avatar on the [Personal Center] page to enter the [Account Information] page, you can modify the bound mobile phone number.
How do I link my family's health insurance account?
Answer: After the insured activates his or her medical insurance electronic voucher through the National Medical Insurance Service Platform APP, click [My] in the menu bar at the bottom of the APP to enter the [Personal Center] page, find [My Family Members] and click the icon "+" to add a family account to bind the family account.
After activating the medical insurance code (medical insurance electronic certificate), can the original physical card still be used?
A: Physical cards can continue to be used without affecting functionality. The insured can choose to use the medical insurance code (medical insurance electronic certificate) or physical card.