On September 20, the domestic brand "Jierou live broadcast room error price loss of 10 million" attracted attention, the topic #Jierou live broadcast room input wrong price loss of 10 million # rushed to the first place in the hot search.
On September 17, due to the operation error of employees, the official live broadcast room of Jierou mistakenly set the original price of 56.9 yuan 1 box of paper towels to 10 yuan 6 boxes, causing a large number of users to place orders and rush to buy, and the final number of orders exceeded 40,000, and the loss amount exceeded 10 million yuan.
On September 19, Jierou's official Weibo issued a statement on the matter, saying that "ultra-low-priced orders will all be shipped, and domestic products will be self-strengthened." ”
Details are as follows:
On September 17, 2023, due to our own mistakes, the order price of a certain product on the network platform was far lower than the cost price, resulting in a large number of orders in a short period of time, resulting in an estimated loss of tens of millions of yuan.
After this incident, the company held an emergency meeting, and we agreed that although the company suffered huge losses, integrity and users are the foundation of Jierou. Therefore, we promise to all users who take pictures of this product link: All orders will be shipped normally.
For users who purchase multiple products that are inconvenient to store and are willing to communicate with us to negotiate other processing plans, you can also negotiate other processing plans with our customer service staff. If you are not willing to negotiate other processing options, we will ship the goods normally.
As a domestic brand that started in Zhongshan City, Guangdong Province, Zhongshun Jierou was founded in 1979 with only 500 yuan. For 45 years, Jierou paper towels have silently accompanied everyone in every corner of daily life, witnessing that everyone's life is becoming better and better. Along the way, it is precisely with the support of every Jierou user that we have the Jierou today.
Many netizens expressed their views on this. Some netizens are distressed: It can't be like this, and the wrong settings can't be caught with Xue Mao...
"Halo, it's really a lot of losses, 10 yuan and 6 boxes are really super much!"
Some netizens said: return the return, others are too bad.
Some netizens put forward their opinions: the obvious price is not right, it should be returned, and it has nothing to do with integrity.
According to another report, the reporter asked the official customer service of Jierou whether the incident had an impact on the company's next operation, and the other party said, "The paper towel will be sent, after all, the company itself made a mistake, and it should bear the mistake." As for the operational aspects, there is no need to worry, the company will take care of it properly. ”
Source: Qilu Evening News