Doctors are about to be "freed" from paperwork? AI became the biggest focus of the American Medical Congress

Disruptive changes in AI are also quietly happening in the medical field. Heavy medical paperwork is gradually being replaced by AI.

This week, at the opening speech of the HIMSS Global Medical Conference, the revolution of AI for healthcare was highlighted.

HIMSS CEO Hal Wolf opened the conference with more than 35,000 attendees, saying he had asked ChatGPT how we should solve the global healthcare challenges.

Doctors are about to be "freed" from paperwork? AI became the biggest focus of the American Medical Congress

While Wolf may be half-jokingly trying to "challenge" ChatGPT, David Rhew, Microsoft's global chief medical officer, said in an interview with CNBC that the emergence of AIGC will disrupt the healthcare industry.

In Rhew's view, the first landing of AI in the medical field will start with "low-risk" use - simplifying medical paperwork and making the work of medical staff easier.

For the medical industry, regulatory issues are undoubtedly one of the strongest obstacles to the implementation of AI, so it is a good idea to first implement administrative and medical documents in areas with relatively light supervision, and paperwork is a heavy burden for clinicians.

According to a 2016 American Medical Association study, for every hour doctors spend with a patient, they need to spend an additional two hours on administrative and paperwork.

In a 2017 survey published in the Journal of the American Association of Medical Colleges, respondents said they spent about 24 percent of their daily hours on administrative tasks. More than two-thirds of physicians surveyed said administrative work "has had a serious negative impact on their ability to provide care."

Therefore, technology giants seized the opportunity and began to deploy the field of medical document automation.

Major technology giants deploy medical document automation applications

On April 19, US medical software giant Epic Systems Corp. said it is working with Microsoft to embrace AIGC through its Azure artificial intelligence platform.

As the largest provider of medical software in the United States, Epic has a 32.9% share of the market.

Through the partnership, Epic will integrate OpenAI LP services such as GTP-4 into its electronic medical records. Epic says this integration will help increase the productivity of healthcare providers and reduce their administrative burden.

Previously, Microsoft's Nuance Communications Inc. announced the integration of GPT-4 into its application, releasing an AI clinical clerical application, Dragon Ambient eXperience (DAX™) Express.

In the app's promos, DAX Express transforms a patient's communication with a doctor during a visit into a clinical profile, relying on GPT-4's powerful generative large-language models and reasoning capabilities, which have been shortened to just seconds.

Microsoft executive Alysa Taylor said that DAX Express meets Microsoft's requirements for AI reliability, and Nuance has adopted additional security management measures.

Doctors are about to be "freed" from paperwork? AI became the biggest focus of the American Medical Congress

On April 17, Philips announced the optimization of the Philips HealthSuite Imaging PACS system (medical imaging management system) on Amazon Web Services (AWS) to improve the productivity and reliability of radiologists and clinicians throughout the imaging workflow.

In addition, Philips will use Amazon Bedrock to develop generative AI applications to advance PACS image processing capabilities and streamline clinical workflows and speech recognition.

Shez Partovi, Chief Innovation & Strategy Officer and Enterprise Informatics Business Leader, Philips, said:

"As the healthcare system comes under increasing pressure and clinicians' focus has shifted from technical specifications to more efficient workflows that lead to accurate diagnoses, we want to maximize physician productivity."

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