Officers and men of the telephone service company of a certain brigade of the army of the Western Theater were on duty at the station. Wang Jianying/photo
"Hello, number 05... Please record the phone number you want——" At midnight, a rush of border calls broke the silence in the call room, and company commander Jiang Hui quickly went online and answered accurately, which was the 11,520th business she had handled in more than 7 months.
Although he has served as the 15th company commander of the telephone company of a certain brigade of the army in the western theater, and according to the regulations, he does not need to be on line duty, but Jiang Hui insists on going on the plane six shifts a week.
Jiang Hui led a purely female soldier company, whose predecessor was a telephone squad directly under the headquarters of the Northwest Field Army; between the flames and gunsmoke, the soldiers shuttled through the battlefield to pass orders and ensure that with extremely limited communication equipment, they ensured the victory of the Qinghua Gong, Yanma River, Panlong, Lanzhou and other battles, effectively supported the CPC Central Committee's transfer to northern Shaanxi and the strategic command of the whole army, and made important contributions to the liberation of the northwest and even the whole country.
Over the past 70 -odd years, the officers and men of the company have continued to carry out the lofty mission of "being loyal and reliable heralds of the party," treating the three-foot machine as a "battlefield" and using computer headsets as a "weapon," and faithfully writing the glory of the victory of female soldiers. The company has been awarded one collective first-class merit and three collective second-class merits, and has been awarded the honorary title of "Model Company of Meritorious Service for Women".
loyal
Since its founding, the telephone service company has accompanied the troops in fighting in Shaanxi, Gansu, and Ningxia and in the great northwest; from training on plateaus to major exercises, from national defense construction to emergency rescue and disaster relief, countless officers and men have written a legend of victory in "victory by information communication" with their proud achievements of "loyalty and reliability, and orders must be fulfilled."
"Pray to the party and loyally pass on military orders." Company commander Jiang Hui said that this is the company's most precious "family heirloom" and is also an eternal political background.
In the new era, the background of the loyalty of the call company is getting brighter and brighter. The company has always incorporated Xi Jinping's thinking on strengthening the army into its study and education, embedded in the combat position of the aircraft platform, and integrated into the bloodline of the soul, and whenever it takes the oath of the company, the first sentence shouted is the soul of "unlimited loyalty, correct orders, fearless struggle, and no regrets in youth"; Every time he encounters a major support task, the company commander entrusts the most is the company training of "silver wire for guns, machine building merit, security is supreme, and instructions must be met"; Every time a veteran returns to the company, the first activity is to "remember the tradition, talk about the mission".
"I swear that I am a member of the 'Model Company of Meritorious Service,' and I am prosperous, and I am ashamed of my decline... Always be the party's loyal and reliable herald! In early August, Yao Ziyi, an officer who graduated from the National University of Defense Technology, attended the oath-taking ceremony after being assigned to the company.
From the moment he raised his right fist, the young officer was determined to take over the battle flag of his predecessors and live up to his glorious mission. Although the dialogue major is "zero foundation", Yao Ziyi insists that "the most difficult training in each item and the limit of the lessons", one month after entering the school, he has become the "vanguard" of professional training in the same period.
"A simple phone call could be a major deployment decision, an urgent combat order." Zhang Qi, the instructor of the company, said, "This requires us to be absolutely loyal and reliable. ”
Political firmness stems from theoretical sobriety. Over the years, the company has regularly carried out the study and practice activities of "learning Xi Jinping's thinking on strengthening the army and becoming a good soldier in the new era", flexibly using "a daily idiom", "a story meeting on strengthening the army", "theoretical lecture hall" and other methods that officers and soldiers like to hear, advocating that every sentence learned, one thing is connected, and a reason is understood, and everyone sticks the words they are interested in and touched on the bedside, written into the title page, and remembers in their hearts, as a motto to motivate themselves to grow into talents.
Lan Tianfeng, the "theoretical star" of the company, was deeply touched by this, "Theoretical study has made us more determined in our faith, clearer in our eyes, and more duty, because we really understand who we are on duty for and who we are fighting for." She said.
No matter how the system is adjusted, how the functional mission is expanded, and how the technical equipment is iterated, generations of female operators have remembered the oath of loyalty, handled millions of "zero errors" of various calls, and created first-class results in the three-foot machine. In recent years, the company has successively won honors such as "Advanced Grassroots Party Organization" and "Red Flag Regiment Branch" of the Army, and was identified by the Army as the "Spark Burning Raw Education Base" in 2019.
Hard
One minute is only a fleeting short time for others, but in the hearts of the female soldiers of the call company, there are many things that can be done in one minute. In one minute, they can type 180 Chinese characters, type more than 400 numbers, and answer more than 70 phone numbers.
These admirable skills of female soldiers stem from hard training in normal times. Each female operator must undergo at least half a year of training, master the four skills of "brain, ear, mouth, and hand" and pass the assessment before she can get her own work number and go to duty post.
The standard for a qualified operator is "brain work, ear skills, skillful hands, and clear mouth", simple 12 words, but must be practiced to the extreme. Senior Li Bingyu trained hard, the sandbags on her wrists were tied for more than 10 hours a day, her forearms were so sore that she could not hold her chopsticks, several fingertips were blistered with blood, and even the letter logos on the keyboard were worn off many times.
"Practicing simple moves to the extreme is a trick." Yang Furui said that in the training dictionary of female soldiers, the word "repeat" is a high-frequency word, seemingly simple training actions, they have to repeat hundreds of times almost every day.
In order to practice highly sensitive "ear skills", second-level sergeant Jiang Xia found hundreds of G recording data at one time, listened to it for 7 months, and "his ears were callused." Finally, he overcame many problems such as listening to dialect to distinguish information, listening to sound to recognize users, listening to tone to judge the situation, and successfully obtained the first batch of "honorary work numbers" of the whole brigade.
Voice is the main way for operators to communicate with users, in order to improve the affinity of communication, female soldiers often correct their expressions in the mirror, bite their chopsticks to practice their mouth shape, and replay their voices over and over again with a voice recorder, striving to provide the best quality voice guarantee with the best state and the most beautiful voice.
Over the years, the company has continued to carry out mass small military training, small competitions, small competitions, and small innovation activities, constantly honing its strong skills and accumulating the confidence to win, "now each foreman has more than 10,000 hours of training."
Today, all the officers and men of the company have practiced the "unique skills" of "memorizing information in the head, hearing and understanding people, quickly transferring hands, and clearly expressing their mouths." All the check-in personnel have been able to quickly go online in 1 second, listen to people in 3 seconds, check numbers in 6 seconds, complete the transfer in 9 seconds, and maintain "zero interruption, zero declaration, and zero error" for an average of more than 1,100 times a day.
Win
During the Liberation War, the predecessor of the company moved to the great northwest with the Northwest Field Army, and whenever the unit arrived in a place, it had not yet found a place to live, so it first set up a telephone to ensure communication. For more than 70 years, the winning gene of "loyal transmission and winning battles" has always been passed down in the bloodline.
Yang Furui, a soldier who joined the army in peacetime, originally thought that the operator "did not have to go through the fire of war and deploy the depth of the campaign without going to the front line" until he stepped onto the machine to be on duty independently, and this idea was completely subverted.
In the autumn of that year, several large-scale exercise support tasks were intensively launched, and the company's duty force once again "alerted." Yang Furui, who had just obtained the work-study number, "accepted orders in danger" and went to the field command post alone to carry out a certain exercise call support task.
Yang Furui recalled that it was the first time she really felt the "battle" that belonged to the operator: the pace of the exercise was tense, day and night, often a phone call had not been answered, there had been more than a dozen calls, the brain was running at high speed, and the keys of both hands were flying, sometimes lasting 5 hours without interruption for one minute and a second, "after getting off the plane, I only felt that my eyes were shining, my hands were numb, and my throat was about to smoke."
"The silver line is connected to the front of artillery fire, and communication is related to victory or defeat in war." Company commander Jiang Hui always advised the officers and men, "The post is the battlefield, and the duty is the battle." ”
Once, the army of the Western Theater participated in a major exercise, and the company was ordered to go to the front line to provide support; the female soldiers participating in the exercise were on duty at a high frequency and at full capacity every day; they mastered more than 3,000 pieces of information such as the participants, their seats, and communication methods in only one day, accumulating more than 200 hours of duty, ensuring that the instructions of the higher authorities reached the point and the end.
With the rapid development of digital communication technology, computer terminals have replaced corded machines, and the call support mode has also moved from "plugging" to "intelligent". In the face of the wave of informatization sweeping the barracks, female soldiers actively responded to the "battle" and strived to empower and increase efficiency for victory.
In order to effectively improve the effectiveness of combat command, the call company optimizes and integrates seven major communication elements, connects local public information resources, and takes the lead in building a comprehensive information service platform in the whole army, so that users only need to dial one number "1081" to realize the "one-stop" service of five major functions: number inquiry, telephone transfer, fault declaration, business consultation, and information sharing, greatly improving the efficiency of guarantee.
"Only by not being abandoned by the times can we not be abandoned by the battlefield." Company Commander Jiang Hui said: No matter how the times develop and how the form of war evolves, the officers and men of the company have always kept a close eye on the front line of war, are determined to be skilled and capable, and strive to enhance their ability to win wars.
After the launch of a new round of national defense and military reform, the dynamic number of company support users has increased, the frequency of personnel and post changes has accelerated, the difficulty of updating data has increased, and the pressure on duty support has increased sharply. For two consecutive months, officers and men have continued to update user information, meet support needs, and optimize support models; they have established more than 100 personalized support files for reinsurance users, revised and updated more than 80,000 pieces of data and information, and transferred more than 280,000 telephone calls without error, thus ensuring that the leading organs "call and click."
Last year, officers and men of a certain company assigned a new type of portable telecommunications equipment quickly launched a study and study of new equipment to tackle key problems; in only one week, they mastered the operating procedures of the equipment, completed intensive training in "one specialty and multiple capabilities" such as power supply, transmission, and program control, and boldly explored a support mode that combined fixed duty with field communications; the new equipment was installed in only one month to form combat capability, truly enabling operators to move from the computer room to the "battlefield," and realizing that "they can be on duty when entering the machine room and can fight on the front line."
In recent years, the company has successively won the national "38th Red Banner" collective, the "civilized post for women", was commended by its superiors as an advanced unit of "four railways", and "No. 1 station" has been rated as "Hongqi Station" for consecutive years.
Strong army
"Now, youth is for struggle; In the future, youth is used to remember. "In recent years, the company has always educated and guided officers and men not to forget their original mission, keep in mind the commander-in-chief's instructions, integrate loyal character into the practice of fighting, and integrate the dream of becoming a talented military into the dream of a great and strong army.
In the operator, the honorary number represents the highest "rank" of the business and is also the highest honor of the operator. The badge is divided into gray, red and gold, and the honorary badge represented by gold has almost demanding requirements for the comprehensive ability of the operator.
In the face of the challenge of honor, Zhejiang sergeant Jiang Xia bravely launched the "battle to win". Faced with the trouble of a heavy accent, Jiang Xia practiced lip shape in the mirror, bit his chopsticks to practice vocalization, and successfully obtained the national Putonghua second-class certificate. In the end, she walked onto the brigade's honorary work award platform with excellent comprehensive physical fitness, zero errors in more than 4,000 telephone transfers, and the first place in on-site assessment.
Li Bingyu, a commentator in the honor room of the company and a private soldier, studied at Chongqing Technology and Business University before joining the army, and this post-00 female soldier has been determined to "be the best soldier" since the first day of joining the company. After unremitting efforts, she won 1 overall first place and 2 individual first places in the competition organized by the brigade. In less than one year, her deeds were hung up in the company's honor room, realizing her dream of "fighting side by side with her predecessors".
"Integrate youth into the three-foot machine and write the glory of the military with Fanghua." This is the constant sentiment of the officers and men, and it is also the source of their strength to run and charge.
Lan Tianfeng, the gold medal operator of "Channel 1", has made painstaking efforts to overcome his shortcomings such as inaccurate pronunciation, unfast entry, nervousness and easy mistakes. Now, together with her comrade-in-arms Jiang Xia, she has won the only two honorary work numbers in the brigade, and has served as the "gold medal coach" of the company's business training for three consecutive years, and more than 90% of the recruits she brought have obtained the duty work number.
Platoon commander Liao Qinglan dreamed of becoming an officer from the day he joined the army. With the encouragement and help of the company commander, she worked overtime to review, the "three wars" military exam, and finally was admitted to the military school in 2019. After graduation, she applied to return to the company, played a greater role in the three-foot machine, and also inspired more comrades-in-arms to work hard.
In recent years, six members of the company have been awarded third-class meritorious service, six have been admitted to school or promoted to cadres, 32 have been admitted to military academies, 50 have upgraded their academic qualifications, and more than 80 percent of officers and men have obtained certificates of more than one skill, realizing the dream of becoming talented people in the military.
Sun Libo Wang Jianying Wei Ningbang China Youth Daily reporter Wang Pei Nan Source: China Youth Daily
Source: China Youth Daily