In today's society, in addition to some social software, the most common contact is the use of mobile phone numbers.
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Most people use China Mobile's mobile phone number, after all, China Mobile is still relatively advanced in the information industry, and it can be regarded as a leader.
However, the recent China Mobile has frequently reported some bad news, in February data can be seen to lose more than 500,000 users, the number is still rising, is China Mobile going to collapse?
Speaking of China Mobile's lost users, in fact, most of them have chosen two paths: or just give up this number and cancel their accounts. Or change the operator, but the number still has to be kept, this is number portability.
Many people feel that the mobile phone number and the bank card social account work are tied together, and it is too troublesome to change the number. Therefore, in order to save trouble, many people directly choose number portability.
However, when it comes to some of China Mobile's practices, it really makes people laugh and cry. Why can't this company think more about the needs of users and let them retain them?
Take a look at this netizen's experience: "I have been using China Mobile since 2005, and it has been almost 20 years now. The monthly rent of 19 yuan at the beginning was simple and affordable, like now, it costs 199 yuan a month. Technology is indeed improving, from 2G to 5G, but it feels like the upgrade of this package is like a bottomless pit, the more money is spent, the more traffic has not risen much. ”
Now this era is an era of traffic, many people will find that their traffic is not enough when they use it outside, so at this time, there are salesmen who sell traffic, and everyone thinks it is suitable and will change the package.
You may not think it's anything like this, but the truth is that their words and practices are completely different.
Some people say that buying a package will give you several kinds of traffic, and the money will increase, but once you agree, the price of the package will rise rapidly, from dozens of dollars to hundreds of dollars in an instant.
It is very easy to handle it, and you can handle it immediately with one sentence, but it is very difficult to change the package.
It will ask you to go to the business hall to handle it, but when people come to the business hall, they will find that the handling is not so simple, once you propose to lower the package, the salesperson's face will immediately change.
In the business hall, they often encounter such customers, they have encountered this kind of problem, with mobile for decades, in the end, the package cost is as high as a few hundred yuan, and the traffic will be limited to a certain extent, which is not a typical pit person.
After hearing this, many netizens are also discussing: "When mobile companies ask others to change their packages, they always say that they are professional companies, and the benefits are the same, but when you want to reduce the package, they will push the responsibility to the outsourcing company, this kind of person is particularly annoying, so that it hurts the hearts of many old mobile fans." ”
"I have used the mobile number for 18 years in 03, but in the end I am very sad, because there are too many mobile routines, so I will carry the number to other operating platforms."
"Resolutely don't answer the kind of phone call that asks you to change the package, because after you answer it, it is very likely that the package will be changed inexplicably, it seems to be giving you some sweetness, but in fact it is cheating people."
The discussion among netizens is indeed more intense, but everyone's discussion is also unanimous, that is, there are too many routines for mobile companies now, and it is particularly convenient to increase the package, but there are all kinds of difficulties when reducing the package, and now many packages are not affordable at all, which is very unfavorable for the people.
If China Mobile persists like this, many users may directly give up China Mobile.
The former giants have become like this, so I really don't know what the situation of other operators is?
In this era, the people are not stupid, if the other two major operators are using such a routine, it will go to the same end as China Mobile.